Full Service Maintenance Agreement
FULL SERVICE MAINTENANCE AGREEMENT "FSMA" includes all breakdown calls including all replacement parts due to fair wear and tear during the contract period, excluding bank holidays and weekends. Included in the above is a bi-annual sanitisation and filter exchange without charge to the customer.
However, the day-to-day cleaning is the responsibility of the customer. This includes emptying and cleaning of the drip-tray, wiping the splash panel and cleaning the external outer cabinet to maintain a clean appearance and to complete full hygiene.